Privacy Policy
for Shakti AC Repair and Service
Effective Date: 25/10/2025
Last Updated: 25/10/2025
Welcome to Shakti AC Repair and Service (“we,” “our,” or “us”).
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or use our website www.shaktiacrepair.com, contact us, or use our air conditioning services in Vadodara.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information from our users and customers:
a. Personal Information
When you contact us or book a service, we may collect details such as:
Full Name
Phone Number
Email Address
Residential or Service Address
AC Model or Service Requirement Details
b. Non-Personal Information
We may collect non-identifiable data, such as:
Browser type, IP address, and device information
Date and time of visit
Pages visited on our website
Clicks and usage patterns
c. Cookies
Our website may use cookies to enhance your experience. Cookies are small files stored on your device to improve site performance, analyze traffic, and personalize your experience. You can disable cookies through your browser settings if preferred.
2. How We Use Your Information
We use your information for the following purposes:
To provide, schedule, and manage AC repair and maintenance services.
To communicate with you about appointments, offers, and updates.
To improve our website performance and customer experience.
To send promotional emails or messages (only with your consent).
To respond to inquiries, feedback, or complaints effectively.
We ensure that your data is used solely for service-related and operational purposes.
3. Data Protection and Security
We take your privacy seriously.
All personal information is securely stored and protected from unauthorized access, alteration, disclosure, or destruction.
Security measures include:
Encrypted communication channels (HTTPS).
Restricted access to personal data.
Regular website monitoring for vulnerabilities.
However, while we strive to maintain high security, no online transmission or storage system can be 100% secure.
4. Sharing of Information
We do not sell, rent, or trade your personal information to any third party.
We may share data only under these conditions:
With service technicians or staff directly involved in your service request.
With trusted third-party partners who help operate our website or manage communication, under confidentiality agreements.
When required by law, court order, or government authority.
5. Your Rights
You have the right to:
Request a copy of your personal data that we hold.
Ask us to correct or update inaccurate information.
Request deletion of your data, subject to service or legal requirements.
Withdraw consent from promotional communications anytime.
To exercise these rights, please contact us at shaktiacrepairandservice@gmail.com.
6. Third-Party Links
Our website may contain links to third-party websites or services (such as payment gateways, social media pages, or partner sites).
We are not responsible for the privacy policies or content of these external sites.
We encourage users to review their privacy statements before sharing any personal information.
7. Children’s Privacy
Our services are intended for adults.
We do not knowingly collect personal data from children under the age of 16.
If you believe your child has provided us with personal information, please contact us so we can delete it promptly.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements.
The updated version will always be posted on this page with a revised “Last Updated” date.
Please check this page periodically for updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us:
Shakti AC Repair and Service
📞 Phone: +91 93288 08601
📧 Email: shaktiacrepairandservice@gmail.com
🌐 Website: www.shaktiacrepair.com
🏠 Address: Shop No. 5, Tower No. 3, Near TP13, Gorwa, Vadodara – 390003, Gujarat, India
Shakti AC Repair and Service is committed to protecting your privacy and providing transparent, trustworthy, and secure AC services across Vadodara.
